• Change Country & Currency

How can I get a refund from Frontier Airlines?

If you've booked a flight with Frontier Airlines but suddenly changed your travel plan, you want to cancel the flight and want a refund. Well, the airlines give a refund to the passengers. If you wish to obtain a refund from Frontier Airlines, you must comply with the Frontier Airlines refund policy:

What is Frontier Airlines' refund policy?

Before proceeding with the refund request, every customer is advised to go through the refund policy. It will be helpful to get your money back:

  • You will get a full refund if you cancel your ticket within a risk-free period of 24 hours of the original purchase of the ticket. But this applies if you booked the ticket a week before the flight's departure.
  • If you have booked within the week of the flight departure, you will get a partial refund after deducting a cancellation fee.
  • If you make a frontier airlines refund request a few hours before the flight departure, you will be refunded after deducting a considerable fee. 
  • The fee that is deducted varies depending on the fare type and distance you are going to travel.

Ways to get a refund from Frontier Airlines

You can obtain a refund from Frontier Airlines by canceling the flight ticket and requesting a refund online. You can contact customer service for refund-related concerns. So you are allowed to request a refund through the following given methods:

Steps to request a refund from Frontier Airlines

  1. First, you need to navigate to the official Frontier Airlines website. https://www.flyfrontier.com/
  2. Next, tap on the 'MY TRIP/CHECK-IN' section. https://www.flyfrontier.com/travel/my-trips/
  3. After that, you must provide your confirmation code and last name. 
  4. You will get your booking details. 
  5. Select the flight ticket want to cancel and click on the refund request option. 
  6. You will get the Frontier reimbursement form on the next page. Fill out the form with your booking and contact information, the reason for flight cancellation, and submit it. 
  7. You will receive the refund from Frontier within 7 to 14 days. 

Through Phone Call

You can make a call at Frontier Airlines refund phone number 801-401-9000. Once your call will be connected to the service agent then you will be able to make a refund request after following the IVR instructions as follows:

  • Press 1 to make new bookings.
  • Press 2 to know the flight status.
  • Press 3 to make flight changes.
  • Press 4 for a refund.

Press the relevant key to get your call connected with the customer service live executive of the airline who can help you in this regard. 

How long does it take to get a refund from Frontier Airlines?

If you request a refund, you will receive the refund as soon as possible. It could be within 24 hours of submitting your request. However, refunds may take time due to other reasons, such as intangible traffic. Therefore, Frontier Airlines' refund time is between 7-14 business days.

Does Frontier reimburse for Cancelled flights?

Yes, if your Frontier flight is delayed or canceled by the Airline, then you are entitled to a full refund. If the flight is delayed by three or more hours, then the Airline will pay you a full refund.


  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.