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How do I get someone at Heathrow Airport?

If your flight is departing or arriving at Heathrow Airport, and you are unaware of the airline terminals, then you can contact customer service at the airport. There are various options to reach them, but the most reliable method to obtain the desired response is via the Heathrow airport contact number. An elaborated description is given below.

Get someone at Heathrow Airport: +44 2035140910 or +44 844 335 1801

A phone call is the fastest way to speak to a live person at Heathrow Airport. If you want to get any kind of help such as flight reservation, refund, check-in, or make any kind of flight changes you can call immediately to the Heathrow live agent and get an instant solution. 

Contact Heathrow Airport live agent by phone

Follow the call process to communicate with someone at Heathrow Airport in a hassle-free manner:

Call Heathrow contact centre: +44 844 335 1801 or 0844 571 7410

After a short while, the call will get connected to an automated voice that will instruct you to select one of the numbers from the below-mentioned IVR menu:

Press 1: To select your language
Press 2: To select your airlines
Press 3: To know the airline departure terminal
Press 4: For parking-related issues
Press 9: To reach the lost and found department

After you select one number, you will be connected to the corresponding Heathrow representative, who will provide the required assistance to resolve your issue.

Numerous ways to get a response from Heathrow Airport

If you are not able to reach the Heathrow customer service number, then you can use the approaches mentioned below to contact someone at Heathrow Airport:

Via live chat: If anyone wants to describe his issue in writing, he can utilize the Heathrow airport customer service chat medium. To use this option following steps must be followed sequentially:

  • Start the process by visiting the official Heathrow website.
  • Navigate to the “contact us” section.
  • Now from the available options, you need to proceed by clicking on the chat option.
  • As the chat window opens, you can select one of the most frequently faced issues or write your problem in the chat box.
  • Finally, to end the process click on the arrow key.
  • As soon as you tap the send button, you will be assisted by virtual assistance to provide you with a solution to eliminating your issue.
  • If you want further assistance, you can even request a callback at your desired time and date.

Contact Heathrow by email: To register your complaint about the inconvenience caused at the airport, people can draft and drop an email at the official Heathrow airport email address: customerrelations@heathrow.com.

Via social media: If due, for some reason, you are not able to use the above-mentioned ways, then you are eligible to reach the airport customer services via social media. You can also follow official Heathrow social media accounts to receive important updates or changes. If it is required, you can also send your airport-related issue as a direct message on the following social media platforms:


By filling online contact form: Customers can follow the below-mentioned steps to utilize this method to get someone at Heathrow Airport:

  1. Visit the official Heathrow website via your browser.
  2. Now you need to select your language to explore the website.
  3. Click on the contact us option by scrolling to the extreme bottom of the page.
  4. When you reach the “contact” page, you will see various alternatives to get in touch with them.
  5. Select “Contact us online.”
  6. You will be navigated to a different page where you need to specify your reason for contact, followed by selecting the cause of your issue from the drop-down menu list.
  7. Now a contact form will be generated, which needs to be carefully filled out by the passengers.
  8. After completing the form, it must be reviewed carefully, and if essential, supporting documents must be attached.
  9. Finally, describe your issue in brief in the message box available; you need to hit the submit button to end the process.

How do I contact Heathrow immigration?

If any customer wishes to reach the Heathrow immigration department, then they can talk to a human at Heathrow Airport by using the Heathrow immigration contact number +44 844 335 1801. You must select the option from the IVR menu. After your call connects with the corresponding person, you can clear your doubt.

Conclusion: If still any of the issue remains, you can reach Heathrow Airport toll-free number: +44 020 8910 3719 from Monday to Sunday and get help at Heathrow Airport. 

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