Sometimes passengers are not confirmed about their reservations, and after making the reservation, they want to cancel it. So if you are traveling with Lufthansa airlines, you can make changes to the reservation, or if you want to cancel it, you can also do it. To fill out the Lufthansa refund request, passengers need to read below.
The steps you need to follow to get a refund from Lufthansa
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In the initial step, you need to visit the official website of Lufthansa airlines in your search engine.
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After this, you need to choose the option of managing bookings.
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Further, you need to fill out the details of a passenger's last name and bookings reference number.
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Following you should have to fill out the flight details like the date of the flight and timings of the flight and submit those details.
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Now the new page will open on which you can see your booking; select the booking you want to cancel and click to cancel it.
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Next, you should have to fill out the reason for canceling the flight in the given space.
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Now search for the refund application, fill out the mandatory details, and submit it.
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At last, you will get the message of successful cancelation of flight on the given contact number and registered email id.
How long does it take for Lufthansa to refund?
Often passengers do not know about the time taken by the Lufthansa airlines to give a refund to their passenger after filling out the flight cancelation form. To know about the time taken to get a Lufthansa refund, you need to read the statements below.
- If a passenger booked their flight ticket using their credit card and then cancels the flight, they will be able to get the refund amount in their account within 14 working days.
- If the flight is booked through cash, the passenger needs to wait for 20 working days to get a refund.
Lufthansa refund policy
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If the passenger booked the flight ticket through the official website of Lufthansa airlines and then cancels their flight, they should have to get a complete refund.
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Suppose the passenger cancels the flight seven days left in the boarding date. In that case, they will need to pay a cancelation fee that will depend upon Lufthansa airlines' cancelation policies. After the deduction, the passenger will get a refund back.
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In case of any medical emergency happens to the passenger after the booking. Within 30 days left in the boarding date, then they should need to show the medical certificate to the officials of Lufthansa airlines and get a complete refund back in the account.
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If the flight is canceled by the Lufthansa airlines, they are eligible to manage a new flight for the passenger, or in case a passenger wants to get a complete refund, they should have to pay them.
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Lufthansa airlines also allow their passengers to cancel the flight on the boarding day, but passengers need to pay more fees. After that period, the passenger will not be able to make any changes in their bookings.
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If the passenger books the flight ticket through any official representative of Lufthansa airlines, they will need to contact them to get a refund.
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If any passenger booked a flight through any deals, offers, or vouchers, then they will not be able to get any amount refund. They will be able to use their voucher next time while traveling.
How do I contact Lufthansa for a refund?
If you apply for the refund but can receive the amount of refund and want to contact the Lufthansa airlines representative, you can dial 1 (800) 645-3880 to get quick assistance. Connecting with any representative via phone call is the fastest way to connect. All you need to do is visit the official website of Lufthansa airlines and click to contact us option further, click on a phone call, and fill out the information of the country's name with the pin code. Now choose the preferred language, and a number will come on. You should have to make a call to that number and follow the IVR instructions.
How much is the Lufthansa refund fee?
The traveler must pay around 35$ to 50$ refund fee on the domestic flights. In the case of international flights, the passenger needs to pay a 50$ to 80$ refund fee. The refund fee will depend upon the seat type of passenger and the time left onboarding date.
When can I expect my refund from Lufthansa?
If the passenger books the flight tickets through check or cash, they need to wait for around 20 days, and through credit card, they can get a refund within 14 days.
Still, if any passengers have any queries left, they have to contact the official representative of Lufthansa airlines by dialing 1 (800) 645-3880.