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How do you get a hold of WestJet?

In case you have a query from the WestJet customer service team or if you want to share your positive or negative feedback and many other reasons, you can get ask for aid from the support team to get an instant solution for the issue you are facing. To get a hold of WestJet with the helpdesk, you can utilize multiple methods provided to you through offline and online modes. 

Through phone calls-

You can dial the Westjet helpline number, which is present on the official website contact us tab. You can find the dedicated phone number for different regions and different queries.

  • Start by dialing the Westjet toll-free number 1 (888) 937-8538 on your phone.
  • Listen to the automated instruction carefully and follow them.
  • Choose your preferred dialect to communicate.
  • Press 1 for flight reservation.
  • Press 2 to cancel your reservation.
  • Press 3 to make a refund request.
  • After pressing the relevant key, your call will be put on hold for 3-5 minutes.
  • When you will get connected, provide your contact details to the agent and get help.

Through live chat-

If you are a technocrat tired of waiting on Westjet's long hold times, you can also connect with the live agent using the live chat option. This option is also available 24/7, so you can chat anytime.

  1. Visit the official website at www.westjet.com.
  2. Now you must locate the help & support option on the home page and select it.
  3. After selecting the option, you will be sent to the next page; from there, you have to find the Message us tab.
  4. After selecting the option, a blank chat box will be displayed on your screen.
  5. You will have to enter your query in the box, and you can select links to get the solution for common issues faced by passengers.
  6. In case your issue is not listed, then you can write representative in the message tab then you can connect with the live agent directly.

Through social Media-

You can also use widely known social media platforms such as Facebook, Instagram, Twitter, etc., and get instant help in any critical situation you are facing. You can connect with customer support by sending a direct message on Facebook or tweeting on Twitter.

Facebook- www.facebook.com/westjet 
Twitter- www.twitter.com/westjet/ 

How long is the hold time for WestJet?

You can get WestJet hold times on call for a maximum of 3 min to 5 minutes. It is advised to call customer support in the morning because, at that time, you will get more connectivity.