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How do I get a refund from Fiji Airways?

If Fiji Airways has canceled or delayed your flight, or you have to cancel your flight because your plans have changed and you are wondering what to do to get your money back from Fiji Airways. In this case, you can submit a request for a refund. If the booking has been made directly from Fiji Airways without including a third party, then only you can apply for a refund in the following ways; otherwise, you need to contact the same party you have booked with.

Via Website:

Fiji Airways ticket holders can apply for a refund by submitting a Fiji airways refund form via their official website. Follow the steps to get the refund form:

The online process to request a refund from Fiji Airways

  1. Go to the Fiji Airways website (https://www.fijiairways.com/) and log in with your account to access your itinerary,
  2. Tap on “Manage Booking,”
  3. Enter flight details on the given pace and Search,
  4. Select the flight ticket to cancel,
  5. Tap the cancel button,
  6. Pay cancellation charges,
  7. After canceling the flight, select the refund option to apply for a refund,
  8. Fill in all the required details and submit the Refund form.

How do I contact Fiji Airways for a refund?

If you wish to contact Fiji Airways for a refund, you can contact them in various ways and get a refund from Fiji airways. Below are the multiple ways to contact a person:

By Call: Connect with a Fiji airways representative and request a refund. The representative will let you know the refund policy and check your flight ticket to know the eligibility for a refund. Dial the Fiji airways refund phone number - (011) 679 672 0777 from Monday to Friday, 8 am – 5 pm (FJ Time). On this number, you will get a person to talk to regarding the refund of your flight.

Via Email: Passengers can send Fiji airways refund requests via email. Your request will be submitted for a refund at Fiji Airways by your written application, and after approval, you will receive the refund amount on the same platform you have made the payment. Request a refund from Fiji Airways by writing to service@fijiairways.com.

By Chat: You can get a representative of Fiji Airways on the live chat to get any information about your refund. Head to the official website of Fiji and click on the chat icon on the contact page, select Refund from the given topics, and the live agent will provide you with all the needed information for a refund.

What is the Fiji Airways refund policy?

If you want to read the policies before applying for a refund and know your eligibility, then here are the different Fiji airways refund policy mentioned for you:

24 hours Refund Policy: Passengers will get a full refund if they cancel their flight with Fiji airways within 24 hours of booking and before seven or more than seven days of flight departure.

Refundable Tickets: If you are canceling your Fiji airways refundable ticket after the 24 hours booking time frame, then you are not eligible for a full refund. The cancellation charges and taxes will be deducted from the purchase amount, and you will receive the rest as a refund.

Flight Delay: A full refund will be transferred to the passengers if a Fiji Airways flight is delayed more than 3 hours and they want to cancel the flight.

How long does Fiji Airways refund take?

  • Fiji Airways takes 15-20 business days to send the refund amount to the passenger’s bank account.
  • If your Fiji airways refund is delayed more than 20 working days, contact the customer support team to know the refund status.

How much refund do I get if I cancel my Fiji flight ticket?

The refund amount depends upon the policies of Fiji Airways. If you have applied for a refund after canceling your flight within 24 hours, no amount will be deducted, and you will get a full refund.

Are Fiji Airways tickets refundable?

Yes, most of the Fiji airways tickets are refundable. But they do provide non-refundable flight tickets as well. You can check if your flight ticket is refundable on their website or by contacting their officials. However, passengers can also get a refund for canceling non-refundable flight tickets in terms of travel credit.

Can I get a Fiji Airways flight refund if it is delayed?

Yes, you can get a Fiji Airways flight refund if it is delayed; the airline understands the problem of the passengers occurring due to the delay of their flight. So they provide compensation and reimbursements to the passengers.

  1. Fiji Airways offers rebooking without additional charges to the flyers.
  2. If Fiji Airways has delayed your flight by more than 3 hours and you wish to cancel the flight, you will be eligible for a full refund.
  3. Claim your Fiji airways refund on the delay of your flight online or by contacting their officials.