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How do I get hold of Air New Zealand customer service?

You can get a hold of Air New Zealand through different methods that will connect you with customer service. The executive will resolve your query as soon as possible. You can approach the airline authority through both online and offline modes. You can go through the below-mentioned methods to get in touch with Air NZ customer service executives. 

Different methods to get hold of an Air New Zealand support person

Get hold of Air New Zealand by calling 

If you want to get hold of Air NZ customer service, please dial the Air New Zealand phone number1 (800) 262-1234, which can be dialed from your preferred location. The number is available 24 hours and seven days a, taking your call and resolving it with an appropriate solution. The calling process will provide you with a secure channel through which you can share your issue safely without any hesitation.

  • You can go through the official portal of Air New Zealand.
  • Go to the contact us option.
  • After that, select the call us tab, then it will display the Air NZ toll-free number, 1 (800) 262-1234 dial it.
  • The dialed number will connect you with the IVR, and where you need to follow the instruction to get connected with the airline customer service staff.
  1. Press 1 for the flight status
  2. Press 2 for the baggage claim
  3. Press 3 to manage your reservation
  4. Press 4 to talk with the Air NZ customer service executive 
  5. Press # to disconnect the call

By mail 

You can get Air NZ customer service through the mailing resasia@airnz.co.nz  which will let you compose a mail related to your query, and the airline authority will revert you back with an effective solution. The mailing process is quite convenient as you can retrieve previous mail from the mailbox for future use.

  1. You can visit the official homepage of Air New Zealand.
  2. Then move to the contact us tab and tap on it.
  3. After tapping, you will check the mail us option; click on it.
  4. At last, the mailbox will open on the screen; then, inside the mailbox, mention your email address and attach your problem to send it to the airline customer service team.

By live chat 

The online chat assistant will provide you with the best possible response to your question. In case of a chat process, you do not have to wait for the call to get connected to the airline's live person. Instead of this, you can immediately connect with a chat assistant online related to your issue.

You can get access to the Air New Zealand customer service number 1 (800) 262-1234 with the help of the above-written phone call process. If you cannot, then you can still get a hold of the airline through social media platforms.