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How do I speak to someone at Iberia?

If you wish to speak to a person at Iberia, then you can call their customer service and ask for the assistance you need. You can call the Iberia Airlines toll-free number: 1 (800) 772-4642 to get through to a person for help. To communicate with an Iberia live person, follow the instructions mentioned below: 

Contact Iberia customer service by phone 

Call: 1 (800) 772-4642 (toll-free)
Dial 1-800-994-0704 for Accessibility Services and Information 
Send an Email to: Vacaciones.iberia@ba.com/accessibility@Iberia.com
Customer Service Hours: Monday to Sunday 00.00–24.00 (Spanish and English)
Carefully listens to the automated voice options and follows the instructions as needed,

  • Press 1 for Iberia Airlines booking
  • Press 2 for Cancellation or Refund
  • Press 3 to Claim Compensation
  • Press 4 to Check the flight status
  • Press # to speak with an expert at Iberia
  • Wait till your call meets with their available expert
  • After getting a person for assistance, ask the question you like and get detailed information on anything related to your journey with Iberia.

How do I get through to Iberia customer service? 

There are different methods available to contact Iberia customer service. If you have tried calling the Iberia phone number and contacting them by phone, but your calls go on a long hold, then you can use other mediums to get through to Iberia customer service. The different mediums are:

Live Chat: Passengers can take advantage of the Iberia chat service and get a person on the live chat to assist. To join the live chat with an Iberia expert need to follow the below steps:

  1. Head to the official site of Iberia and log in with your account,
  2. Tap on the Help Desk option present at the top bar of the website homepage,
  3. Scroll the appeared page to the "Talk to Us" section,
  4. Select the option of live chat,
  5. A Chat window will pop up on the side of your screen,
  6. Select the query you want to ask from the expert and then tap the Start Chat button,
  7. The expert will reply to your query and give some instructions to follow if needed,
  8. You can ask multiple questions from the expert on the live chat and end the chat after clearing all the doubts regarding travel. 

Social Media: The various social media accounts can also work as a medium to speak to someone at Iberia and get you the answer to your questions. If you want to contact them through social media sites, open the Help Desk page of Iberia, and choose any social media site icon to send your queries. Click the icon, direct to the required page, tap the message option, and send the question related to travel with Iberia.


Email: If you are getting a busy tone on the Iberia Airlines customer service number, you can drop your queries by email. For this, you need to compose a mail writing all your questions and assistance and send it to Iberia Airlines customer service email which is Vacaciones.iberia@ba.com. You'll receive mail carrying all the information you have asked for.

How do I contact Iberia Spain?

If you wish to contact Iberia in Spain, then you can dial the Iberia Spain contact number: +34 915 23 65 68 and get assistance from customer service. You may also use online mediums to connect with an expert at Iberia. 

If a person wishes to contact Iberia Airlines from the US. They can use the contact number of Iberia Customer Service USA (+1)800 772 4642 to speak with an expert about the issue and request any help.

How do I file a complaint against Iberia?

If you are not satisfied traveling with Iberia Airlines and want to file a complaint, then on the following platform, you can do that:

Speak With an Iberia Representative: Dial the Iberia helpline number 802-321-3166 or 1 (800) 772-4642 or send an email to cacgestionjuridica@iberia.es and explain to the representative on the call what issues you have and why you are not satisfied with Iberia services. The representative will file your complaint and take necessary action to improve the passenger's experience.

Fill Complaint Form: You can visit the Iberia website to fill out a complaint form directly from their site. Follow the steps to fill out the form and send it to Iberia Airlines:

  1. Log in with your account on the Iberia Airlines website,
  2. Click on the Help Desk option,
  3. Scroll till the end of the page,
  4. Tap on the Feedback icon,
  5. Select Complaint on the Subject, then choose your topic,
  6. Fill in the Contact options on the form,
  7. Add your remark on your travel experience,
  8. Enter the Submit Button,
  9. With this, your complaint will be filed on Iberia Airlines, and their team will process it within a few working days.

What is the Customer Service Hour of Iberia?

Passengers can call anytime to Iberia customer service from Monday to Sunday 00.00–24.00 (Spanish and English).