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How do I Speak to a live person at United Airlines?

United Airlines, known best for its premier flight services and a reputed American major airline does not disappoint you when it comes to gratifying customers' needs. Their top-class passenger flight experience is reflected in the seamless and 24/7 availability of customer support. 

Via phone

You can simply connect with the United Airlines live person by dialing 1-802-856-8331 (toll-free) and directly get through to the service operator for resolving your issue within 24 hours. It is the best and most instant way to get quick support in real-time from the United Airlines service staff. 

Talk to a human at United Airlines: 1-802-856-8331 or 1-800-864-8331 (helpdesk)

  1. Please Call 1-802-856-8331 or 1-800-864-8331 (toll-free)
  2. Now, you will hear an automated voice.
  3. In a minute your call will be transferred to a United Airlines representative.
  4. Follow the computerized voice and pick your query as per your concern. 
  • Press 1 for Reservations/General Information.
  • Press 2 for refunds and cancellations. 
  • Press 3 for baggage allowances and missing baggage. 
  • Press 4 for group travel inquiries. 

Phone support of United Airlines is open 24*7 and allows the customer to get in touch with a live representative for obtaining any sort of help.

Different modes to communicate with United Airlines Representative

Many times travelers raise the question about how to talk to a live person at United Airlines, check out the given steps to get in touch with a customer service agent.

Via chat support

Passengers can also avail of the Live Chat Support service to get immediate assistance from the airline executive who will reply to your query in real-time. Follow the mentioned link to connect with the United live person via chat.


Via Social Media 


Via Email help

You can connect with United Airlines customer service by sending your query via email. Check the below United Email information.

United Airlines customer service email address information

United News & Deals UnitedAirlines@news.united.com
MileagePlus Statement MyMileagePlus@news.united.com
MileagePlus Partner​ MileagePlus_Partner@news.united.com​
MileagePlus Program​ MileagePlus@news.united.com​
Flight status notifications UnitedAirlines@united.com

Resolving Common flight issues by the United Airlines

Refund related issues

United airlines customer service provides assistance to our passengers for refund-related queries. If you want to get assistance for refund problems, policies, submitting refund requests and checking refund status with United, check the contact information


Reservation related issues

Passengers who are facing problems making reservations or managing existing booking-related queries may avail of hassle-free assistance from United airlines customer support anytime.

Dial United airlines reservations phone number 1-800-490-2021 for USA and Canada reservations assistance.

Baggage related issues

Damaged or lost baggage can be extremely frustrating, especially if it happens at the beginning of your journey. Generally, you can work with airline crew members at the airport to initiate a claim and follow up afterward. However, if you cannot resolve the issue at the airport, you can call the United Airlines baggage service line to initiate a claim.

Even after your baggage issue is solved, you may still consider contacting United Airlines’ customer service to provide feedback on the inconvenience.

1-877-437-6758 (Toll-free for the US and Canada)
+ 800-33-55-2247 (Toll-free for the Asia Pacific and Europe)

You can also check https://www.united.com/ual/en/il/fly/travel/baggage.html

Lost and found issues

Lodge a report for any lost package through the airline Lost and found service by dialing below phone numbers: 

1-877-437-6758 (Toll-free for the US and Canada)
+ 800-33-55-2247 (Toll-free for the Asia Pacific and Europe)

In-cabin pet transportation

1-800-UNITED-1 (1-800-864-8331) if you are calling from the U.S. and Canada

What does a customer service representative do at United Airlines?

Sometimes not getting complete satisfaction from airline services, we get angry and try to share our inconvenient experience with the representative of any respective airline. But it is also essential to know about the working of a customer representative. Let us understand through United Airlines, a well-recognized airline, and get through the united airline's customer service representative roles and responsibilities in brief:-

On-call representative:-

  • The live person needs to communicate with the passengers in every situation.
  • Have knowledge of each service of the airline.
  • Give assistance to the passenger, from purchasing the tickets and managing bookings to cancellations.
  • Operate the airline’s official software where representatives can enter the customer account and make changes according to the requirement.
  • To maintain and handle the passenger’s concerns with respect and politeness.

Airport representative:- There are also offboard united airlines representative customer service assistance you get at the airport.

  • Cross-check and review all the arrangements related to flights and accessories that are set for the passengers.
  • Stands up for hours when it is time for flight boarding or landing. 
  • Personally assist the medically unfit or challenged passengers from the entry to the airport to the aircraft.
  • Strictly obey the policies of the United and Federal Aviation Administration (UFAA).
  • Get through the tags on checked-in baggage and list of the passengers with their respective documents like passports or government ID.
  • When the flight is ready, and all entries are done, remove the convertible staircase, close the doors and lock from outside and give instructions to show the way to the pilot.

United Airlines phone number details for other services

If you want to get a United Airlines person check the United airlines phone number information and get through United customer service person any destination.

United Airlines Service Phone Number dial +1-800-864-8331
United Airlines products and services dial +1-888-854-3899
U.S. and Canada reservations assistance dial +1-800-864-8331
Cargo and animal transportation dial +1-800-864-8331
Flight arrival and departure information dial +1-800-824-6200
For Vacation packages dial +1-888-854-3899
For United Cruises dial +1-800-211-2039
In-cabin pet transportation +1-800-864-8331
Damaged, delayed, or lost baggage and lost items +1-800-335-2247
For Travel insurance dial  +1-866-456-3104



How do I get ahold of United Airlines customer service?

If you want to get ahold of United Airlines customer service, calling on United airlines toll-free number 1-800-864-8331 or 1-802-856-8331 (OTA) and get in touch with United Airlines travel agent.

How do I make a claim on United Airlines?

In order to make a claim at United airlines, travelers are supposed to get in touch with the United Airlines customer service department. To connect with someone from the customer service cell, users may resort to the below-mentioned ways that are: 

  • Users are required to connect with someone from the customer service department by giving a call to the United airlines helpline number 1-800-864-8331. 
  • In order to access the United customer service helpline number users are required to visit the official website of United Airlines and navigate to the contact us section to get contact details. 

What is the United Premier phone number?

For United Premier priority services, call the Premier Priority Desk at 1-800-UNITED-1 (1-800-864-8331) or United Airlines customer service person to reserve and purchase your flight ticket.

Also, check United Premier's priority travel services by clicking on the link.

Is United customer service 24 hours?

Yes, United customer service is 24 hours 4:00 a.m. - 8:30 p.m. Sun - Fri; 4:00 a.m. - 6:30 p.m. Call on United Airlines' phone number for 24-hour accessibility at 1-800-228-2744 in the United States or Canada.

Does it cost money to call United airlines?

No, there is no cost of money to call a United airlines customer service person. United airlines believe in providing the best customer support in various ways. And it may happen that the person needs more time to describe an issue; for this reason, the call services are free. However, there may be some service charges. If you book tickets overcall, then for booking, you have to bear certain charges. If you are facing any issues, then don’t resist calling and take quick assistance.

Book a ticket with a United representative in the U.S or Canada, you may have to pay approximately $25 by phone, approximately $10 at the city ticket counter, and around $50 at the airport. If you stay outside of the U.S and Canada, your ticketing charges may vary depending on the level of Mileage plus status. Moreover, if you have to purchase a ticket without a service charge, you can buy it online by visiting united.com. The cost depends on the situation and the department number you are calling. E.g., united airline also provides a toll-free number that you can use to connect 24/7.

What is the best time to call United airlines?

If you are wondering which is the best time to call United airlines customer service, then every single minute is perfect for you. Though it depends on wait time, if you call the airline at 7 am, then you can expect a fast response as compared to making calling around late morning or evening. It increases the traffic, and you may find that response time is low, and you will fail to trim the wait time down. 

What is the United airlines reservations phone number?

You can make a reservation with United Airlines by calling on the reservation phone number call at 1-800-UNITED-1 (1-800-864-8331).

How do I file a complaint with United Airlines?

There is no definite time for the problems to arise. In such a case, you need a suggestion from an expert. Now, the first question that will strike your mind is How do I file a complaint with United Airlines where the answer will provide you with a complete solution. There are multiple ways available for you to complain about United Airlines. The available ways are mentioned below.

Filling out the complaint form

For this, you have to go to the official website of United Airlines from your desired browser. After that, directly move to the “Help” section of the page. There you will see a complaint form. Fill out that form and elaborate on the issues that you are facing. The form will ask for your email address also. Type your email address such that the customer service team of United Airlines will contact you. 

Contacting through phone 

You can dial the phone number of the customer service team of United Airlines where the customer representative will receive your phone call and ask about your query. They will provide an appropriate solution in no time. 

Send by post

Furthermore, there is an offline way to complain about your issues at United Airlines. You can simply write down your queries and send them to the address Customer Care at United Airlines, Inc., 900 Grand Plaza Drive NHCCR, Houston, TX 77067-4323. In return, you will get a suitable solution.

So, these are the three ways through which you can complain the United Airlines easily. 

How to text United Airlines customer service?

Simple ways to text United Airlines customer service

  • Via Chat: Chat option provides the customer to build a good relationship with the customer service agent for help. For the chat window, you have to visit the website and within the homepage, you will click on the support option, after that you will click on the chat now option and a chat window will open on your screen where you can text for help from the executive.

  • Via Email: Email support is another method to text United Airlines. Compose an email regarding your queries and doubts that you generally face and send it to the customer service email id and you will get reverted with great help from the executive.

What is the phone number for United Airlines reservations?

Passengers who want to make their United flight reservation by phone and want to know United Airlines reservations phone number, call on United toll-free number 1-800-UNITED-1 (1-800-864-8331).

Where is United Airlines' customer service located?

United Airlines- customer service headquarters is located in Chicago.

Does United Airlines have a live chat?

Yes, United Airlines offers support to customers through a live chat service. If you are looking for a way to connect to the live person but not via call, then the other option is to go for a live chat – 

  1.  First and Foremost, open a web browser of your choice and then go to the official website of the airline,
  2. Select the query that you are looking for and then you can click on the option of contact button, 
  3. You will begin with adding your description and then you can proceed to other tabs where you have to mention your phone number, 
  4. Scroll down to the bottom and from the various option available you need to select the option of ‘live chat’, 
  5. Then once again enter your mobile number and your email address and then either select the question from the ones available or enter the one you are seeking the answer for, 
  6. Once you are connected to the live person make sure you drop a text first and then the live person will connect to you within a short period of time. 

How do I get United to call me back?

Are you stuck in any of the United Airlines issues and want the airline to call you back? Dial United toll-free at 1-800-UNITED-1 (1-800-864-8331). It provides a callback facility to the passengers who greatly need them. Perform some important steps and United Airlines will call you back.

  • First of all, go to the official web page of United Airlines on the web browser that you use.
  • Look for the “Contact Us” section.
  • There you will see some blank boxes asking for your contact details.
  • Type in all the desired details. 
  • Now, choose the type of feedback or request that you want.
  • Write down the issues that you are facing at United Airlines.
  • Now, go for the “Call back Request” option.
  • Choose the option of how you want to get help from United Airlines.
  • Tap on the “Submit” option.
  • Wait for some time after which you will receive a call back from the customer service team of United Airlines.


Helpful Links

How to Manage United Airlines Flight Reservation?

How to Cancel United Airlines Flight Booking?

How to Upgrade United Airlines?