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How do I get a refund from LIAT?

Have you booked your flight with LIAT airlines or are you planning to book one? Whatever is the case, you have made the right choice. LIAT provides world-class inflight services to our passengers.

However, there are times when things are not under your control. If you have to cancel your reservation with LIAT and want to get a refund, this page explains the LIAT airlines refund policy. Kindly follow the below-mentioned steps to request a refund from LIAT airlines.

Process of getting a refund from LIAT airlines-

  • Initially, you need to log in to your account at the LIAT website.

  • Kindly select Manage Booking and then cancel the flight.

  • Then click the next button to proceed further.

  • Select the option of refund and follow the steps as mentioned on the webpage.

  • Select your original payment method and enter credentials to get the refund amount.

  • The amount gets transferred to your account within seven to ten business days.

LIAT Airlines Refund Policy

  1. In case you have cancelled your LIAT flight within 24 hours of the reservation and the departure date is after 7 days, the airline is liable to provide you with a full refund.

  2. Provided the ticket which you have purchased is a refundable one. In the case of non-refundable tickets, cancellation charges are levied.

  3. The refund process, once initiated, takes 20 business days to credit in your bank account.

  4. However, if there is a delay in reflecting the refund amount you need to contact your bank.

  5. If you have cancelled your ticket after 24 hours of booking your flight, then the cancellation charges are levied on your ticket.

  6. If you happen to cancel your flight ticket and are eligible for a refund, you can also avail of it through travel points, which you can redeem on your travel with LIAT Airlines if you happen to book your reservation again.

Possible scenarios in which LIAT Airlines provide a refund-

Not only LIAT Airlines, but any airlines for that matter may also have to cancel their flights because of the following unforeseen circumstances and provide you with compensation.

  • Inclement weather conditions
  • Air traffic
  • Mechanical/ Technical failure
  • Due to security purposes.

All of these scenarios are unpredictable in nature and can occur at any time. LIAT Airlines provides you with a refund on your ticket or a voucher, if you ask for it, that can be used for travel sometime in future. LIAT arranges for your journey on another LIAT flight or any other carrier so that you reach your destination.

However, if you are still harbouring doubts about how you can avail of the refund from LIAT Airlines, you can get in touch with the LIAT customer service person.


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