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How do I speak to someone at Avianca?

Avianca is one of the world's oldest airlines in Colombia. They provide flights to major destinations with customer onboard facilities. Customers can easily book their flight online through the Avianca website and can also avail of various services over there.

Sometimes passengers want to speak to someone at Avianca to ask their queries such as flight booking, refund, check-n or other services but wondering how to speak to someone at Avianca. There are various methods to speak to someone at Avianca which are described below:

Methods to speak to someone at Avianca Airlines

Via phone call:

A phone call is the best and most basic method to speak to an Avianca airline person, call on Avianca Airlines phone number 1 (800) 284-2622 or +1-802-321-3166. It gives you 24-hour assistance to our customers. The phone option is available at the official website of Avianca and gets the Avianca Airlines phone number to speak to the person and solve the relevant issues of flights.

Via live chat

The second method is to chat with the live agent. This option is also available at the official website of Avianca at the help and contact option. The customer has to submit their query at the chatbox and the live agent will reply to you instantly. From Monday to Sunday, we provide 24-hour service.

Via email support

Email is also the option to send feedback or find a solution to the problem easily. The official email id of Avianca is available at the website of Avianca at the support page. Choose the email id method to get the official email address of Avianca. Compose the email by describing all your necessary details along with your phone number and send it to the support team. customer care agent will revert you in some time.

Via social support:

Customers can also write their problems on Twitter, Facebook, and Instagram of Avianca and get solutions to their problems. Official social hands of Avianca are available on the website of Avianca under the help and contact option.

Via Whatsapp:

Avianca introduced a new way to connect with the agent. Customers need to go to the help ad contact page of the Avianca website and click on the WhatsApp chat option. You will find the QR code and the phone number to chat with the agent on WhatsApp at +57 3114006797. Scan the QR code on your WhatsApp and you can able to chat with the live agent you can also save the given phone number On your device and start a chat with the live agent at any time. A live chat agent will be assigned to you and you will be answered immediately. This is the most convenient method, one can avail and solve their problem in a few seconds.

How do you get to Avianca?

If you have to choose Avianca Airlines as your travel companion and you get to Avianca customer service person, call on Avianca customer service number 1 (800) 284-2622 and get assistance immediately.

How do I get in touch with Avianca?

Many passengers book flight tickets with Avianca Airlines but few of them do not understand its booking procedure or other services, so they can directly get in touch with Avianca customer service person. Now the question is how do I get in touch with Avianca? Check the following ways to connect with Avianca live person.

Ways to get in touch with Avianca

  • Go to the official website of Avianca Airlines on your device.
  • On the home page, you should click on the contact us option to open the customer service page.
  • You will see the various option to connect with the live person, click on the callus option.
  • You need to add your country or region to get the relevant phone number.
  • Once you get the Avianca phone number 1 (800) 284-2622, dial the number to connect with the Avianca live person and talk to a customer representative about your issue.

How do I reach Avianca?

Passengers can easily reach Avianca Airlines through phone calls. Dial the Avianca contact number 1 (800) 284-2622 / +1-802-321-3166 and reach customer service person.

How do I communicate with Avianca?

If you would like to communicate with Avianca regarding any sudden problem or query, then you can easily do that through the different ways given below:

You can call Avianca on their phone number and directly communicate with a live person to resolve all sorts of problems in a simple manner. You can dial Avianca Airlines' phone number and follow the below IVR menu to contact a live representative:

  1. Dial the phone number 888-212-2647 and listen to the options.

  2. Say Reservations or Booking in the starting.

  3. Say Complaint or feedback on the next attempt.

  4. Say Speak to a representative in the last menu.

  5. Press 7 to repeat the menu or choose another option.

How do you call Avianca in Colombia?

If you want to make a call to Avianca in Colombia, please call us at +57 3114006797 and contact the Avianca customer service person in Colombia.

Avianca Colombia phone numbers

Avianca Barranquilla phone number             60 5 330-2030
Avianca Bogota phone number                    60 1 401-3434
Avianca Cali phone number                         60 2 321-3434
Delayed, lost, or damaged baggage             01 800 095 8722 
Avianca Medellin phone number                   60 4 444-3434
Avianca Colombia Toll Free number              018000-953-434

Avianca International Phone Number 

If you contact Avianca Airlines internationally, check the below phone number information and connect Avianca customer service person globally.

Avianca USA Phone Number 1 (800) 284-2622/+1-802-321-3166
Avianca Alemania Phone Number +49 0 89 552 533 57
Avianca Aruba Phone Number +2975837788
Avianca Australia Phone Number (+61) 2 8248-0020
Avianca Belgica Phone Number (+32)(2) 735-8348
Avianca Colombia Phone Number +57 3114006797
Avianca Corea del Sur Phone Number (+822) 3178876
Avianca Costa Rica Phone Number +50622539232
Avianca Ecuador Phone Number (+593)(5) 252-6797
Avianca El Salvador Phone Number (+503) 2267-8222
Avianca Guatemala Phone Number +50222798222
Avianca México Phone Number (+52)(55) 14072271
Avianca Republica Dominicana Phone Number +18097327740
Avianca Singapur Phone Number (+65) 934-4382
Avianca Taiwan Phone Number (+886) (2) 25675578
Avianca Uruguay Phone Number (+598)(2) 628-1234


Avianca Office Address


Avianca Administrative Centre
Customer Relations Division
Avenida Calle 26 No. 59-15
57- 1 5877700
Bogotá - Colombia

San Salvador

TACA International Airlines, S.A.
Customer Relations Division
Avenida El Espino between Boulevard Sur and Calle El Almendro.
503 – 22678888
Urbanization Madre Selva, Antiguo Cuscatlán La Libertad, El Salvador.

How do I contact Avianca?

The basic step is to contact Avianca Airlines customer service person by phone number 1 (800) 284-2622. Customers need to open the official website of Avianca and got the help and contact option and you will get the official phone number of the customer support team, dial the number and follow the below IVR options:

  1. For language press 1

  2. For current or existing bookings press 2

  3. For any refund or cancellation press 3

  4. For baggage policy, press 4

  5. Press 5 to speak to the agent about your problems.

  6. You will be connected to the live person in a few minutes and you are required to explain your problem and the live representative will try to solve your query accordingly.

Is Avianca call center 24 hours?

Yes, the Avianca call center is open 24 hours of a day(Monday to Sunday). Avianca airline customer services person give assistance of our passengers for all issues and queries. If you want to contact Avianca live person via chat then click on the red chat icon at the bottom right of your device screen.

What time does Avianca customer service open?

Avianca Airlines are open from Monday to Sunday 24 hours a day. Avianca's customer team help to solve their customers problems about the flight. Customers can approach the representative whenever they are stuck in any of the issues. The following are some benefits to contact customer care over the phone:

  • Over the phone, you can resolve issues that have not been resolved on digital forums or online or live chat.

  • Phone calls simplify the customer experience. If the call is disconnected due to a technical issue then they will receive a call back from the airlines shortly.

  • It increases customer demand and airlines can get feedback easily and can able to understand the customer needs which makes them improve more.

  • It increases customer loyalty as the customer found it more convenient to talk to a live person and get In touch with them.


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