• Change Country & Currency

How do I speak to a live person at Air Seoul?

Air Seoul is a Korean Airline that provides customer services to help passengers while booking with them. You can speak to a live person at Air Seoul through phone service.

Speak to a live person at Air Seoul Reservation Center

Dial the Air Seoul customer service number 1-802-277-5288 (+82-1800-8100 for overseas passengers)

  • Wait for 2-3 minutes, your call is connected to the IVR process.
  • Listen to the IVR instructions that come your way. The instructions are as follows:                         
  • Press 1 for the language selection.                                                                                                           
  • Press 2 for the bookings and reservations.                                                                             
  • Press 3 for the lost and found.                                                                                                           
  • Press 4 for more menu options.                                                                                                             
  • Press 9 to speak to the agent of Air Seoul at customer service.
  • As you proceed through these instructions and enter the key as instructed, you will get in touch with the representative of Air Seoul.
  • When you tell them your query, they will provide you with the solution.
  • Please be polite and specific while you talk to their executive.

Service center opening time: Daily 09:00~18:00

How do I contact Air Seoul?

Air Seoul has always been very generous with its customer service. Along with the Air Seoul phone number, it provides many other contact modes to get a hold of them. Customers may want to contact customer service but need to learn how to contact them. The methods to contact them will be discussed in this section.

Various ways to get through Air Seoul customer executives are as follows:

Via chat:

You can chat with the virtual assistant to learn about reservations and other queries related to your flight. Please take the following steps to live chat with the representative of Air Seoul:

  1. Visit the website of Air Seoul. https://flyairseoul.com/
  2. You can look for the section Contact.
  3. You will get the Chat Now option at the right corner of the home page.
  4. With a single click, you can open the chat box that will give you access to chat with the live person.
  5. Click on start chat.
  6. Choose your language from the option.
  7. Select your query from the standard options, or type the question and click on send.
  8. Choose simple words and be specific when you explain your query to them.

Via social media:

You can choose a social media platform to talk with the representative of Air Seoul. If you prefer to avoid contacting them via the Air Seoul customer service number, you can use this platform. Facebook, Twitter, and Instagram are widely used to connect with people worldwide. You cannot just use these platforms to share the events, but you can take advantage of their reach to contact the people at customer service to share your query. Being public platforms, you can get instant replies on these platforms. You must have an account on these platforms if you want to contact them. You can visit the website of Air Seoul and click on the link on Facebook, Twitter, and Instagram to get them.


Via email: You can email Air Seoul customer service and describe your query. Once they get through your email, they will respond to you. Email mode of communication might take much more time than other communication modes. If your query is not that urgent and you can wait for the response from their team, then you can use the Air Seoul contact email to communicate with them.

Via feedback or contact form:

The contact form is available on Air Seoul for the convenience of the customers. You can send your query in the Contact form and talk to a live person at Air Seoul as you take the following steps:

  • Search for the website of Air Seoul on your search engine.
  • Go to the Contact section.
  • You will get the contact page. Look for the feedback or contact form.
  • You can choose the topic of the query and give your contact information along with the other details required in the form.
  • Click on the Submit button.
  • You will get an automated email confirming that you have successfully submitted your contact or feedback form.
  • The agents of Air Seoul will contact you within a few days to a month.

For all the customers, customer service has the Air Seoul toll-free number 1800-8100 (+82-1800-8100 when using overseas), social media, chat, and contact form to contact with them. You can get them anywhere on these platforms.

  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.