• Change Country & Currency

Learn the ways to get a refund from Volaris and refund policy

If your plan to fly with Volaris has been postponed and you want to get a refund, then it is not a bother. The Airline knows well that the plans of people do change, and hence in this view, they have devised consumer-friendly refund policies. To submit Volaris refund requests, you can use the offline or online method at your convenience. Here are the online process to get money back from Volaris:

Online process to get money back from Volaris

  • Visit the official site of Volaris Airlines first. https://www.volaris.com/

  • Hit the "Manage Booking" section.

  • Fill in all the required details as ticket number and last name of passenger.

  • Select the flight you want a refund for.

  • Hit the cancel button and request a refund in exchange

  • You will receive a confirmation.

Volaris Airlines refund policy

It would be conducive for you if you get through the Volaris refund policy first. The policy rules make the process more comprehensive and give an idea about the best time to submit a refund request to prevent any loss. Here are the crucial points of the policy given:

  1. A penalty will be imposed upon you if you cancel the flight reservation.

  2. The duration of the trip determines the penalty amount and the distance traveled.

  3. Any departing and arriving can be canceled and refunded at the passenger’s request. 

  4. If you want to get a full refund, then you can cancel the ticket within 24 hours of the original booking of the ticket.

  5. If you cancel within 24 hours and the flight was booked one week ago, you will be fully refunded.

  6. The refund will be disbursed in the form of the original payment mode.

How long does it take for Volaris to refund?

The Airline processes the refund as quickly as possible; however, there is a range of Volaris refund time within seven working days for credit and debit card purchases. And the reimbursement will take around twenty business days if the method was other than cards.

Does Volaris charge for cancellation?

Yes, a Volaris refund ticket may incur a cancellation fee that you have to pay. If you cancel the Volaris ticket within 24 hours of the scheduled departure of the flight, then you will be charged cancellation fees that range from US$100 to US$400. After such cancellation fee deduction, the rest amount will be paid back to you.

How do I contact Volaris airlines for a refund?

You can contact Volaris Airlines to get help on various topics related to booking, baggage, or refunds. You can contact the Airline via call, live chat, or directly visit the airport. To make a call, you need to dial Volaris refund phone number 1 855 8652747 on your device. And follow the IVR to clear your query. The IVR commands are as follows:

Press 1 to make new bookings
Press 2 to know the status of a Volaris flight
Press 3 for refunds and cancellations
Or you can press # if you want to talk to a live Volaris agent.


Related Post
How do I change my passenger name on Volaris?
How do I change flight on Volaris?
How can I cancel a ticket on Volaris?



  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.